We do everything  to be sure that you'll like our products. However, if upon receipt our product does not suit you, you have the possibility to return it within 14 days from the date of receipt. You have the possibility in this case to get your money back.

Return / refund conditions:

  • The products must be returned in their original packaging, in perfect condition, never used.
  • The return costs are the responsibility of the customer.
  • Returns must be made with a shipping number.
  • The return request must be made within 14 days after receiving the package.
  • No changes or refunds will be made before the package is received.

How to do ?

To contact us and start a return process, you have 2 possibilities:

  • The contact form.
  • The email address contact@gabylou.eu

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