We guarantee that all our orders are processed, prepared and handed over to the carrier within a maximum of two working days from the order date.

Once the order has been handed over to the carrier, the delivery time is added, which depends on the delivery zone and the carrier, bearing in mind that the order is dispatched from our warehouses located in France.

This delivery time may be shorter during 'normal' periods and longer during sales periods and/or the festive season.

You can track your order at any time using the tracking number sent to you by e-mail.

If you have not received an e-mail confirming your order, please contact us.

From our e-shop, we deliver to the following areas:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, German, Guadeloupe, Hungary, Italy, Latvia, Lithuania, Luxembourg, Martinique, Netherlands, Poland, Portugal, Reunion, Spain, Sweden, Switzerland.

If you would like to have an order delivered to an area that is not included in the above list, please do not hesitate to contact us. We will do our best to find a solution!

Shipping costs vary according to the delivery area and the delivery method chosen. They are communicated to you before the final payment of the order.